Begin with the counseling consultation
SFA’s Counseling Services page describes brief individual counseling and an initial consultation to discuss concerns, explain services and agree on a plan. That plan may include an on-campus or off-campus referral. A first consultation is an opportunity to clarify the route rather than a promise of a particular ongoing service.
Use the official Hub contact route to ask about the current appointment process. If considering a walk-in, confirm how it works that day; a published walk-in option does not establish an available slot when you arrive.
Keep a two-part support plan
Use one private note for the counseling or medical appointment and another for access tasks. The first can record the next confirmed appointment and the clinician’s contact instructions. The second can record the office helping with cost, transport, paperwork or another obstacle.
For example, arranging a referral call and confirming a clinical appointment are separate tasks. Mark each as requested, awaiting a response or confirmed. This prevents a pending referral from being mistaken for care that is already in place.
Sources: SFA Health and Wellness Hub: Counseling Services; SFA Health and Wellness Hub: Care Navigation
Check an outside referral before relying on it
Ask the receiving practice about the service requested, its intake steps, charges and how to verify any insurance benefit. If the office cannot help, take that specific answer back to the campus contact who is assisting you. Do not assume a school referral establishes coverage, acceptance or appointment timing.
If a medication-related appointment is needed, ask which medical service should assess that request. Counseling and nonclinical case management do not by themselves establish a prescribing arrangement. A current prescribing clinician should answer questions about treatment while another office is being contacted.
Sources: SFA Health and Wellness Hub: Counseling Services; SFA Health and Wellness Hub: Care Navigation
Confirm records and contact arrangements before leaving campus
SFA’s Counseling Services page provides a written records-request process and also warns that ordinary email is not confidential. Contact the office to verify the appropriate submission method and destination before sending personal documents. Ask the receiving service which records it needs and confirm receipt.
Before a break or move, tell each office where you will be and ask how appointments, eligibility and contact arrangements will work. Keep the campus and community contacts separately labelled. If a question remains unanswered, record who will clarify it rather than filling the gap with an assumption.
Considering therapy or medication management at Lyte
Lyte provides therapy, psychiatric evaluation and medication management. Ask which service and clinician fit your needs. A medication evaluation does not guarantee a prescription or continuation of a particular medication.
Lyte Psychiatry offers telehealth visits to patients who are physically located in Texas at the time of the visit. In-person appointments take place at Lyte’s Pantego clinic; this campus guide does not describe a Lyte office at the institution.
Coverage and costs depend on your specific plan, clinician, visit type and deductible. Confirm network status and expected costs before booking. A student plan, parent’s plan or campus referral does not by itself establish Lyte coverage.
Confirm appointment format, availability and costs before booking. For questions, call 469-733-0848. Clinic hours are Monday–Friday, 9:00 AM–5:00 PM Central Time. Weekend appointments are limited and offered case by case.
Send medical records and insurance details only through the practice’s approved secure intake process.
Questions before you arrange care
Is SFA Care Navigation the same as counseling?
No. SFA describes Care Navigation as nonclinical case management. Counseling Services provides clinical counseling and may recommend referrals. A student can ask the Hub which role fits each part of the situation.
Sources: SFA Health and Wellness Hub: Counseling Services; SFA Health and Wellness Hub: Care Navigation
Does a referral establish a medication-management appointment?
No. Ask the receiving medical service to confirm its intake route, whether it can consider the requested service and what records are needed. A referral or case-management contact does not itself establish prescribing care.
Sources: SFA Health and Wellness Hub: Counseling Services; SFA Health and Wellness Hub: Care Navigation
Sources and verification
The institution sources below support the campus information in this guide. Resource descriptions are not live appointment inventory. Verify current requirements directly with the relevant service.
- SFA Health and Wellness Hub: Counseling Services — checked .