Distinguish counseling from practical resource support
UNT Dallas explicitly distinguishes case management from counseling. Its case-management page lists practical concerns such as housing, food, child care and financial matters, along with counseling referrals.
Write a short description of the result you need: for example, help finding a food resource or arranging a counseling appointment. If both matter, say so and ask which appointment should come first. You do not need to decide every detail alone, but naming the immediate task helps the center direct your request without treating two different services as interchangeable.
Sources: UNT Dallas Case Management
Use the center’s request-for-services route
The Counseling and Wellness Center says counseling and case management are by appointment and require a request-for-services form. Its page links the online request.
Start from that official page so you use the center’s current form. Before submitting, check that the contact information is usable and that your request describes the kind of appointment you want. Keep a note of the submission date and any next-step instructions you receive. If you are uncertain that submission succeeded, contact the center to ask how to verify receipt.
Ask the center for a paper form when needed
The center also describes obtaining a paper request from staff and returning it to the center.
If the online form is inaccessible or difficult to complete, ask how to obtain the paper version and where to return it. Confirm the office location and a suitable time before making a trip. Ask what happens after staff receive it so that handing in the form is not mistaken for a booked appointment. You can also ask for help understanding a field without sending the same information through several channels.
Track the receiving office and the remaining practical tasks
UNT Dallas describes brief counseling and referral support when the center cannot meet a need. Case management is a temporary resource-connection service rather than an ongoing therapy appointment.
For each suggested resource, write down who you should contact and what question remains. If child care, transportation or a work shift prevents you from following through, explain that obstacle when discussing the plan. Confirm eligibility and appointment arrangements with the receiving organization. Keep a resource call and a counseling visit as separate calendar items when both are needed.
Sources: UNT Dallas Counseling and Wellness Center; UNT Dallas Case Management
Considering therapy or medication management at Lyte
Lyte provides therapy, psychiatric evaluation and medication management. Ask which service and clinician fit your needs. A medication evaluation does not guarantee a prescription or continuation of a particular medication.
Lyte Psychiatry offers telehealth visits to patients who are physically located in Texas at the time of the visit. In-person appointments take place at Lyte’s Pantego clinic; this campus guide does not describe a Lyte office at the institution.
Coverage and costs depend on your specific plan, clinician, visit type and deductible. Confirm network status and expected costs before booking. A student plan, parent’s plan or campus referral does not by itself establish Lyte coverage.
Request a Lyte appointmentConfirm appointment format, availability and costs before booking. For questions, call 469-733-0848. Clinic hours are Monday–Friday, 9:00 AM–5:00 PM Central Time. Weekend appointments are limited and offered case by case.
Send medical records and insurance details only through the practice’s approved secure intake process.
Questions before you arrange care
Does a UNT Dallas case-management meeting replace counseling?
The university describes them as different services. Explain whether you need practical resource help, counseling or both, and ask the center which appointments to arrange.
Sources: UNT Dallas Case Management
What can I do if the online request form does not work?
The center lists a paper-form option obtained from staff and returned to the center. Contact staff for the current pickup and return instructions.
Sources and verification
The institution sources below support the campus information in this guide. Resource descriptions are not live appointment inventory. Verify current requirements directly with the relevant service.
- UNT Dallas Counseling and Wellness Center — checked .
- UNT Dallas Case Management — checked .